Refund policy
All Sales Are Final
All purchases made through our store are final. We do not accept returns, exchanges, or refund requests unless otherwise required by applicable law.
Please carefully review your order details, including the product description, specifications, size, color, and quantity, before completing your purchase.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at hpdropshipsupport@gmail.com.
Please include your order number and clear photographs or other evidence of the issue. We will review your request and determine whether a replacement or other appropriate resolution is available.
We do not cover return shipping. The consumer is responsible for returning an item at their own cost.
Change of Mind
We do not accept returns or provide refunds because a customer has changed their mind, no longer wants the product, ordered the wrong item, or is otherwise dissatisfied with their purchase when the product was delivered as described and without a qualifying defect.
Refunds
Refunds are not provided except where required by applicable law or where we determine, at our sole discretion, that a refund is appropriate.
If a refund is approved, it will generally be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.
Chargebacks
Before initiating a chargeback or payment dispute, please contact us at hpdropshipsupport@gmail.com so that we can attempt to resolve the issue.
Fraudulent or abusive chargebacks may be disputed with the relevant payment processor.
Contact Us
For questions regarding an order, please contact:
Email: hpdropshipsupport@gmail.com